Question 1

What is the minimum age to rent a car in UAE?

Accepted Answer

In the United Arab Emirates, the legal age to obtain a license is 18 years or older. However, it totally depends on the car rental company you choose. Some car rental companies require customers to be at least 23 years old, while others allow customers to rent a car from the age of 20.

Question 2

Can someone other than me drive the rental car?

Accepted Answer

Yes, but they must be added to the rental agreement and meet the eligibility requirements.

Question 3

How to book best rental cars in Dubai ?

Accepted Answer

With our platform, you can easily browse live car rentals in Dubai. Select your dates then pay online via your Visa Mastercard, Amex or Apple Pay card. Delivery is often available when it suits you. That's all !

Question 4

Why do I need to pay a deposit?

Accepted Answer

The deposit covers potential damages, traffic fines, or any additional charges during the rental period.

Question 5

What documents do I need to rent a car in Dubai?

Accepted Answer

You’ll need a valid driving license from your home country (French, Spanish,UK etc licenses are accepted without an International Driving Permit), a passport copy, and a valid credit card.

Question 6

How long will it take to get my deposit back?

Accepted Answer

The deposit refund is usually processed between 21 and 35 days after the return of the vehicle.

Question 7

What is Salik?

Accepted Answer

Salik is the automatic toll system in Dubai, applied when you pass through certain toll roads.

Question 8

Is there a reservation fee to pay to rent a car?

Accepted Answer

Rentop.co, you book and pay the price displayed online at no additional cost.

Question 9

I exceeded the allowed mileage; how much do I need to pay?

Accepted Answer

Exceeding the mileage incurs a fee between 1 and 7 AED per additional kilometer, depending on the contract and the car model.

Question 10

I lost the car key, what should I do?

Accepted Answer

Immediately contact the rental company’s support team. They will assist you with retrieving or replacing the key, but please note there may be additional charges for lost keys.

Question 11

Why Rent a Luxury car in Dubai ?

Accepted Answer

Dubai is one of the best places to sightsee and the best way to do it is by car! Whether you are visiting or residing in the United Arab Emirates, rental cars give you the freedom and convenience you are looking for. The world-class infrastructure that Dubai has to offer can only be fully appreciated with a car. You can rent a car according to your budget, taste and needs, and even have it delivered to your address in Dubai.

Question 12

What is the “no deposit” option?

Accepted Answer

This option allows you to rent without paying a deposit, which has several benefits: you can keep more of your budget for your trip and avoid the sometimes long wait for the deposit refund, which can take up to 35 days

Question 13

Are there any additional costs when renting a car in Dubai?

Accepted Answer

Depending on your usage, your overhead may include salik (toll), gas, and parking. Rental car delivery and collection may incur additional charges.

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